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Foundation & statutory

Policy Change Log

Every legal and policy document currently published on om-travels.in, its version number and its effective date. We tell you about a change that materially affects your rights, and we review every published policy at least once a year.

DocumentVersionEffective
Acceptable Use Policy1.019 August 2026
Accessibility1.019 August 2026
Accident, Medical & Emergency Protocol1.019 August 2026
Booking Terms & Conditions1.019 August 2026
Cancellation & Refund Policy1.019 August 2026
Company Information1.019 August 2026
Cookie & Tracking Policy1.019 August 2026
Corporate Transport Terms1.019 August 2026
Credentials1.019 August 2026
Data Rights1.019 August 2026
Disclaimer1.019 August 2026
Driver Allowance1.019 August 2026
Driver Conduct & Duty Hours1.019 August 2026
Driver Terms1.019 August 2026
Fair Practices1.019 August 2026
Force Majeure Policy1.019 August 2026
Fuel Policy1.019 August 2026
Grievance Redressal1.019 August 2026
GST & Invoicing1.019 August 2026
How We Communicate With You1.019 August 2026
How We Count Kilometres and Hours1.019 August 2026
How We Price a Trip1.019 August 2026
In-Vehicle Conduct1.019 August 2026
Limitation of Liability1.019 August 2026
Lost & Found1.019 August 2026
Luggage Policy1.019 August 2026
Non-Discrimination1.019 August 2026
Partner Privacy Notice1.019 August 2026
Passenger Code of Conduct1.019 August 2026
Payment Safety1.019 August 2026
Payment Terms1.019 August 2026
Permits, Tolls & State Tax1.019 August 2026
Privacy Policy1.019 August 2026
Report Fraud or Impersonation1.019 August 2026
Responsible Disclosure1.019 August 2026
Security Practices & Incident Response1.019 August 2026
Solo & Women Traveller Safety1.019 August 2026
Sub-processors1.019 August 2026
Traveller Safety1.019 August 2026
Vehicle Partner Terms1.019 August 2026
Website Terms of Use1.019 August 2026
Your Communication Preferences1.019 August 2026

Where a page has changed since you last read it, its own effective date will be later than the one you remember. We do not keep an archived copy of a superseded version publicly on the site today; if you need to know what an earlier version said, for example because a dispute concerns a booking made under it, write to us and we will help.