Foundation & statutory
Sub-processors
The named, current list of outside companies who handle any part of your personal data on our behalf, and what each one does.
What a sub-processor is
A sub-processor is an outside company that handles some part of your personal data on our behalf, rather than on its own account. We work with a small number of them to run this website and to reach you when you write to us, and this page names every one, what it does for us, and what it can see.
Who we work with
| Provider | What it does for us | What it can see | Does your data leave India |
|---|---|---|---|
| Vercel | Hosts and serves this website | Your IP address, and anything you type into a form here while it is in transit to us | Yes, a US-headquartered global platform |
| Meta Platforms (WhatsApp Business) | Carries a message you send us on WhatsApp | Your WhatsApp message and the mobile number it comes from | Yes, a US-headquartered global platform |
| Google (Google Maps) | Loads the office location map on our contact page | That your browser requested the map, at the time you viewed it | Yes, a US-headquartered global platform |
We do not yet hold a database. Beyond what is set out above, nothing you send us is stored by Om Travels past the session it happens in. Where one of these providers stores anything on its own systems, that is governed by its own policy rather than by this one, and none of them may use what it sees for anything other than the service listed against its name.
If this list changes
Where we add a new sub-processor that would process personal data on behalf of a corporate client under a written agreement with that client, we give that client at least 30 days’ written notice before the new sub-processor begins processing its data, and a reasonable opportunity to raise an objection.
How we choose a sub-processor
Before we bring on any new sub-processor, we choose it for its own security and privacy practices, and it agrees in writing to use the data we share only for the service we have asked it to provide.
Raising a concern
If you have a concern about any sub-processor named on this page, or about how one of them is handling your data, write to us through /grievance-redressal and we will look into it.