Payment Terms

How payment works

Payment follows the booking, not the other way round. You send an enquiry at /enquiry, we send back a written quotation naming the vehicle, the route or duty, and the fare. You accept it in writing. Where an advance applies, it is stated on that same quotation, before you pay anything. Once accepted, the booking is confirmed. The balance is settled as stated on the quotation, the trip runs, and a GST invoice follows under /legal/gst-and-invoicing.

• You send an enquiry
• We send a written quotation, with the fare and any advance stated on it
• You accept the quotation in writing
• Advance, if one applies, is paid as stated on the quotation
• The booking is confirmed
• The balance is settled as stated on the quotation
• The trip runs
• A GST invoice is raised

Nothing about payment is assumed on our side and nothing should be assumed on yours. If a figure is not written on your quotation, it does not apply to your booking.

Accepted payment methods

We accept bank transfer by NEFT, RTGS or IMPS, UPI, cheque or demand draft, and cash subject to the statutory ceiling below. A running corporate account settles on credit terms agreed at /corporate rather than trip by trip.

Every payment method above collects into an account or UPI ID registered in the name of Om Taxi Service. That name and the specific account or UPI ID are stated on your own quotation or invoice. We do not collect payment into any account not named there.

Anti-fraud notice

We collect payment only into accounts and UPI IDs registered in the name of Om Taxi Service. We will never ask you to pay into a personal account, a personal UPI ID, or any account not named on your own quotation or invoice. If anyone asks you to pay elsewhere, stop and call +91 99966 69190.

The cash ceiling

We cannot accept ₹2,00,000 or more in cash from one person in a day, in a single transaction, or across transactions relating to one booking or occasion, under section 269ST of the Income-tax Act, 1961. This applies to a wedding booking as a single occasion even across multiple days, multiple vehicles and multiple family members paying separately. The penalty for accepting it falls on us, not you, so this is not negotiable.

Advance and the balance

Where an advance applies to your booking, the amount and the balance due are stated on your quotation before you pay anything. Neither is assumed or defaulted, and neither varies from what your quotation states.

Security deposit

A security deposit may apply on a premium, luxury or wedding booking. Where one does, the amount and when it is released are stated on your quotation before you confirm. See /wedding for how this applies to a wedding booking.

Where a payment request comes from

A genuine payment request comes only from our own office, in writing, on a quotation or an invoice. We do not call or message asking you to pay before you have been sent anything in writing.

Receipt and invoice

Every payment is followed by a GST invoice. What that invoice states, the rate we charge and how reverse charge works for a body-corporate client are set out at /legal/gst-and-invoicing rather than repeated here.

Late payment

On a confirmed booking, a driver or vehicle may not be released for a duty until a balance due before the trip has been settled, exactly as stated on the quotation.

Card and online payment

We do not currently process card or online payments through this website. If that changes, payments will be handled by an RBI-authorised Payment Aggregator and this page will be updated. We do not store your card details.